Privacy Policy

Beechhall Joinery
Last updated: 16/05/23

1. Introduction

Beechhall Joinery ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or contact us.

2. Information We Collect

We may collect and process the following data:

  • Personal details: Name, email address, phone number

  • Enquiry information: Details you provide when contacting us about our services

  • Technical data: IP address, browser type, and how you use our website (via cookies)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Deliver our joinery services

  • Improve our website and customer experience

  • Maintain internal records

  • Comply with legal obligations

We do not sell, rent, or trade your personal data.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – when you submit an enquiry

  • Contract – to provide services you request

  • Legitimate interests – to improve our services and website

5. Data Sharing

We may share your data with:

  • Service providers (e.g. email or website hosting providers)

  • Legal or regulatory authorities if required

All third parties are required to respect your data and keep it secure.

6. Data Retention

We only keep your personal data for as long as necessary:

  • Enquiries: up to 12 months

  • Customer records: up to 6 years (for legal/accounting purposes)

7. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise these rights, contact us using the details below.

8. Cookies

Our website may use cookies to improve functionality and analyse traffic. You can control or disable cookies through your browser settings.

9. Data Security

We take appropriate measures to protect your data from unauthorised access, loss, or misuse.

10. Contact Details

If you have any questions about this Privacy Policy or your data, please contact:

Beechhall Joinery
[Insert Address]
[Insert Email Address]
[Insert Phone Number]

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.